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Business Start Up Series

The Imagine Institute can help you get started if you are looking to open a child care business.

If you are already licensed, we can support you in meeting your requirements for Subsidy Billing and Electronic Attendance training.

Get started here!

Program Licensing

The program licensing process begins with an online orientation, where the information will be available in two e-learning modules. The orientation modules are available in English, Spanish and Somali.

You can also complete this orientation at your

own pace through the DCYF Training Portal

Upon completion of the first module, you will:

Upon completion of the second module, you will:

If you need assistance including one on one support with these requirements, please contact our Technical Assistants Team.

Self-Paced Packets for
Subsidy Billing & Electronic Attendance

Are you a licensed provider and looking to complete the requirements to serve children on subsidy?

Register below for the self-paced packet to complete in the comfort of your home.

Subsidy Billing Training

As a provider serving children on subsidy you should be able to accurately claim for child care subsidy from the State of Washington’s Department of Children, Youth and Families (DCYF). This training offers an opportunity for you to increase your knowledge of the subsidy billing process and become more comfortable with the subsidy claiming forms.


For Licensed Family Home and FFN providers, your collective bargaining agreement through SEIU925 requires that you complete the Subsidy Billing Training once per every contract agreement.

Electronic Attendance Training

Starting July 1, 2018, all providers accepting Working Connections Child Care subsidies are required to track attendance using an electronic attendance system.

This applies to child care centers, family home child care providers, and Family, Friend and Neighbor (FFN) providers.

Providers have the option to use DCYF’s (formerly DEL) Electronic Attendance System or another DCYF-approved attendance system. DCYF’s electronic attendance system is free for providers to use. Training on the new system is now available in multiple languages and delivery methods across the state.

If you need assistance including one on one support with these requirements, please contact our Technical Assistants Team.

Business Support

Looking for other support with best practices, policies,

or other business support systems?

Shared Services Hub

The Imagine Institute’s Shared Services Hub connects licensed family child care providers and child care center directors to backend business support and resources.


Shared Services Members have access to professional development training, 1:1 expert advice, and technical assistance. Members have access to free tools, resources, business services and support to grant writing, tax preparation, marketing, tax preparation, and human resources support.


Learn more about the Shared Services Hub at


We provide 1:1 technical assistance in your preferred language.

Do you need support and technical assistance?